Shipping & Returns

One Account per person. Your Shop account is only to be used by you and download links and files are not to be shared. Persons found violating this rule may be subject to having their account disabled and ultimately being banned from the site.
If at any time it was found that the account is fake, you will be asked to repair the information. If not repaired, it will be blocked.
Freebies will be not through the newsletter to fake profiles.
Downloads are available for 5 days after the purchase, and at most 5 downlods per link.
You are responsible for backing up your files and we strongly encourage this! 
Please be sure to download, unzip and check your purchases to be sure they have transferred to your computer successfully.
A fee of USD$3.00 will be charged for resets per item (kit).
Our products are digital downloads, we only offer refunds for orders which don't have any download attempts in our records.
Our product listings state the file types included, we will not offer any refunds if you purchase something you cannot use. Please be sure to clearly read the descriptions before you purchase. Should you have any questions you can always email us and ask beforehand. We will do our best to help get you a file type that can work for you.
Freebies links will be not reactivated.
AFTER DOWNLOAD IT, open the zip to check is the file is okay. The file will not be replaced if you contact us after the download dealine, complaining that zip is corrupted.
Alexx's Designs - April/2015.
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